Frequently asked questions

Who is Assistive Agent for?

Blind people and people without hands who need help with web tasks, plus caregivers who support them.

Which sites can it help with?

Trustpilot and Google Maps today: sign up, update a profile, post a review, or delete a review.

Does it store my Google password?

No. Google sign-in is completed in live Chrome over VNC. Google passwords are not stored.

Can it post a review without asking?

No. Consent is recorded before tasks, and a confirm step is required before anything is posted.

What is a sticky UK residential proxy?

Each person gets one UK residential proxy that stays with their Chrome profile. Browser launches for that person use it so location stays consistent.

Can a caregiver manage several people?

Yes. Caregivers can support several people in a household. Each person still has a separate browser profile, proxy, consent, and confirm step.

Where do I sign in?

Sign-in and account creation live on the dashboard. Use Get started or Sign in on this site to go there.

How do I report an accessibility barrier?

Use the contact page. We treat accessibility barriers as bugs.

Contact